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The FPI Tester Experience


Joining the FPI Tester community is easy! Using our online sign up form, provide your contact information (email, address, and phone number), a small amount of demographic information (birth date and gender).  Minutes after you submit, you will receive an email welcoming you to the FPI Tester community.  Each tester may only have one account. 

Finding Testing Opportunities  

The best way to find out about testing opportunities is to log in to your FPI Testers account and click on AVAILABLE STUDIES on your account page.
  • We will also announce tests on Facebook and Twitter, however not all tests announced this way will be available to you based on the specific demographic requirements of each test.
  • We may contact you directly via email, text message (if you have opted in to receive text messages), computerized phone call, or one of our Customer Care representatives, but this will not occur for every test for which you are eligible.

Qualifying for Tests 

Each testing opportunity requires a slightly different tester composition. When you find a test that interests you, the first step towards participation is to take the online qualifying survey. Sometimes the tester population that we are looking for is very broad and general. Sometimes it is very narrow and specific. Sometimes we are looking for users of a product and sometimes we are looking for non-users of a product. The best approach to screening surveys is to read the questions carefully and answer honestly. We have many testing opportunities and there will be tests that are right for you! If your answers do not match the profile needed for a specific test, you will be notified immediately and be eligible to try to qualify for one of the other testing options available. 

Scheduling and Reminders 

If your responses to the qualification survey indicate that you fit the profile for a testing opportunity, you will be presented with a list of available testing times. If one of these times works for you, click to accept and you are scheduled!
  • A confirmation email with the day, date, time and location of the test will be sent immediately to the email address associated with your account.
  • You will receive an email reminder 48 hours prior to your scheduled test and a reminder phone message 24 hours prior to your scheduled test.
Once scheduled, the success of the test depends on your participation. We understand that schedules change. 
  • If you are no longer able to participate and it is more than 24 hours prior to your scheduled time, please cancel by logging into your account. 
  • If it is less than 24 hours prior to your test, you must call into our customer care department. 
If you do not attend a test for which you are scheduled, you will be counted as a “no show” Over your lifetime as an FPI Tester, you are given three passes where a no-show will not adversely affect you. Use these passes wisely. After the fourth no-show your account will be inactivated and you will no longer be able to test with FPI. 

Test Day! 

It is test day! Please read our test day requirements for specific guidelines to follow. 
Upon check in, you will be asked to answer a few re-screening questions. The questions will be similar to those asked in the online qualification survey. It is our last chance to ensure that participants fit the profile required for the test. Just answer truthfully on the initial online questions and the questions presented on test day and there is nothing to be concerned about. 
Last step is to indicate your agreement to keep the specifics of the test confidential. This includes the product and the name of the manufacturer of the products. If the test you are signed up for is a taste test or a discussion group, you will be escorted into the testing room and a moderator will give you your next instructions. If the test you are signed up for is a home use test you will be given your product and instructions and be on your way. 

Getting Paid 

FPI and our clients value your participation and compensate you for your time and opinions. The amount of compensation is related to the length of the test. Tests that have a longer time commitment have a higher compensation amount. All tests average to be $35 per hour of participation. 
Single Day Taste Tests and Focus Groups: When participating in a single day taste test or focus group, at the completion of the test, you will be given a check made out to you for the amount specified during the qualifying and scheduling process. Occasionally we have more testers than the test can accommodate and testers are paid in appreciation for their time and efforts to come to the test on time, but do not participate in the test. If not previously specified, this amount is the same as received by those who participate in the test. If you are tardy and the test has already started, or do not provide the same responses during check in that you did when answering the screening question online, you will not be paid. Plan your drive time and answer carefully and honestly and you won’t have any issues! 
Multi Day Taste Tests and Focus Groups: Some of our tests require participation over two or three consecutive days or testers are asked to participate in follow up tests over the course of a month or two. Usually the larger compensation that this level of commitment justifies is made by check at the end of the final test date. 
Home Use Tests: Participants in home use tests are paid via check upon the completion of the online questionnaire that accompanies the product they are testing. Only those who complete the questionnaire by the identified deadline will be paid. These checks are sent by mail no later than two weeks after the questionnaire deadline. 
Online Only Tests: FPI provides a limited number of online only tests. Testers can consider these bonus tests - extra opportunities beyond our product testing events. Compensation for these quick online surveys are by drawing. A previously specified number of randomly picked survey completions will be awarded a previously specified dollar amount. After being randomly drawn from the pool of survey completes, the winners will be contacted by phone, their addresses verified and checks will be sent to them by mail. 
See more frequently asked questions about being an FPI Tester. Watch this video from Twin Cities Live about FPI and the testing experience.